Member Area & Coachy Account

This page was translated into English automatically.
You can find the original article in German here.
  • I can not log in

    If you are a coach, you can log in via https://my.coachy.net/ as well as via the login screen of your member area: https://yourmemberarea.coachy.net/login

    If you have forgotten your password, have a new one created using the appropriate text link in the login screen.

  • My customers do not receive their access data

    If you have set up an automated access, for example via Digistore24 or Copecart, your customer will receive the access data from us by e-mail. In any case, please also check the SPAM folder.

    Alternatively, you can create and send your customer a new password in the member view via the edit mode.

    You can learn how to do that here: member management

  • Can I also make my members area accessible on my wordpress site?

    No, this is not possible. Coachy does not have a wordpress plugin. You can use a separate (sub-)domain for your members area if you don't want ".coachy" in the domain (available from Coachy Deluxe). However, from experience this is not relevant for your customers.

    Simply link your Coachy member area via the menu bar of your website and mention the item "Login".

  • Is the member area also available in other languages?

    You can change the members area to English in the general settings (click on gear icon, tab General) under the item Language.

  • Can I change the domain name afterwards?

    Yes, this is possible. To do so, go to your member area and click on the Gear menu item Settings in the upper right corner. In the tab General you can change the name of your member area as well as your desired domain at any time. Please note that old links will no longer work and you should inform your members about the new domain. The access data of your members will remain unchanged.

  • Can I embed external content in my member area?

    Yes, via an iframe you can also add your own content to your member area, e.g. presentations from Slideshare.

    Read here how it works

  • What happens to members when I change my course from free to paid?

    All members who have already registered and received their login credentials will still retain their free access and access to your course.