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This page was translated into English automatically.
You can find the original article in German here.

If you have technical questions or encounter a supposed problem, our support team will help you reliably and within the shortest possible time. Please check first if the answer you are looking for can't already be found in our knowledge base.

Try the quick search - it checks our collected knowledge and hopefully provides you with the right result. Or think about which topic block your request fits best and click on the corresponding tile on the start page!

If you have questions about the content, you can rely on the know-how of our community

How do you reach us?

If you have a technical problem/question, or want to get rid of requests and suggestions, you can reach us via the following form:

If you also send us a short screen capture (for example a link to "Loom"), it will be even easier for us to track your problem.

Your name
Your email address
Your order number
Your member area

Subject
Your message
Affected links e.g. link to your training, a lesson or your landing page
Affected members Please send us the email address
Detailed description What exactly did you do and can we try to recreate the problem at our end?
Time of the problem Exact date and time