en de
Mobile menu Close menu
Help Domain
Search help topics

Create & personalize member area

Domain

This page was translated into English automatically.
You can find the original article in German here.

Coachy domain

From the name of your members area, Coachy automatically generates a domain that you can manually customize: https://customname.coachy.net

When choosing your Coachy domain, keep in mind that you may want to offer other products/courses in the future. So ideally, the domain should not be related to just one of your products

In the general Settings of your member area you can change the Coachy domain at any time later (by clicking on Change name under the item Your Coachy domain).

If you customize the domain of your members area, all links will change. Therefore, inform your customers that login to courses will now be through a new domain address and replace the old links in your communication. No automatic redirection will be set up.

Own domain

You can also link your own (sub-) domain to your member area starting with the Deluxe version. To do this, go to the Account section and click on Connect own domain.

The setup costs a one-time fee of 25€ plus VAT.

The subdomain of Coachy used so far (yourmemberarea.coachy.net) remains linked to your own domain. The links of the Coachy subdomain will be automatically redirected to your own domain, so that old links still work.

Note: Your own subdomain that is to be linked to Coachy must not contain any of your own content. These are no longer available after the link.

Note: Your own subdomain must not contain your own content.

What happens after the booking?

After successful booking, you will be shown in your member area the additional settings you need to make to set up. This requires a change of the DNS settings at your hoster. You can do this yourself or the support of your hoster. If the DNS settings have been made at your hoster, it will take up to 24 hours until your member area is accessible under the new domain.

If you set up the DNS settings through Cloudflare, please make sure that the proxy status is set to DNS only.

Should you decide to downgrade back to a smaller version of Coachy, your own domain will also be deleted again. So this feature is only available in the deluxe version and higher.